Digitalization wave to transform CIOs role completely: Gartner

Digital Transformation

The year 2018 is going to be a defining for most of the CIOs as leaders are rapidly scaling their digital businesses. The wave of digitalization and technological innovation are changing the nature of the job of the CIO. In a recent published Gartner’s annual global survey of CIOs showed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.

The survey results show that 95 percent of CIOs expect their jobs to change or be remixed due to digitalization. Respondents believe that the two biggest transformations in the CIO role will be becoming a change leader, followed by assuming increased and broader responsibilities and capabilities. Inevitably, the job of CIO will extend beyond the traditional delivery roles to other areas of the business, such as innovation management and talent development.

“The CIO’s role must grow and develop as digital business spreads, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses,” said Andy Rowsell-Jones, vice president and distinguished analyst at Gartner. “While delivery is still a part of the job, much greater emphasis is being placed on attaining a far broader set of business objectives.”

The survey showed that a majority of CIOs say that technology trends, specifically cybersecurity and artificial intelligence (AI), will significantly change how they do their jobs in the near future. Cybersecurity continues to threaten the global landscape in 2018, and 95 percent of CIOs surveyed said they expect cybersecurity threats to increase and impact their organization.

CIOs surveyed rank AI, followed by digital security and the Internet of Things (IoT), as the most problematic technologies to implement. Survey respondents agree that the most common pain point is the fact that these technologies, particularly AI, demand new skills, some of which can be hard to find.

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