All posts tagged "BFSI"
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Digital Transformation: making banking invisible!
Banking is becoming more and more invisible. Today, customers are more fast paced and so are their banking needs. Transactions – big or small, need to be quick and...
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IoB launches IoT based customer service application
To increase customer satisfaction at the branch, IOB has introduced three initiatives with IoT
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RBI lists supervisory and risk management steps for banks
The central bank has directed all banks to implement as many as 29 measures — from creating an alert system by June 30 on breach of any control limits...
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How chatbots are changing the customer service business
Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and average handling time, while in case of chatbots,...
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RBI directs banks to audit SWIFT transactions by June 30
The central bank, under attack over its supervisory framework following the fraud, has already directed all banks to link SWIFT with their core banking solution (CBS) by April 30...
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We need to create tomorrow, today with blockchain: Peggy Johnson, EVP, Microsoft
Many industries today have manual processes and blockchain has the potential to help significantly streamline them. The technology is still in a nascent stage, but blockchain will be very...
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We will continue to stand apart due to our digital edge: Citi Bank CEO
With limited branch footprint, Citi India believes it is electronic and digital solutions that set the bank apart. Pramit Jhaveri, CEO, tells Bhavik Nair the bank wants to build...
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SAMCO Securities launches the StockNote app – simplifying trading and investing
Powered by the Giga Trading Engine, it uses artificial intelligence, machine learning and advanced analytics to empower retail investors
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Invisible banking for all
Giant leaps in technology enabled the banks to embrace internet banking and the age of glass introduced the mobile phone, which has become the form factor for managing our...
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Given the Digitalisation Wave – What is the need for Omnichannel Technology?
Digitalization will ‘add to’ the frequency of use of available digital channels and not replace others. Banks and Financial institutions have invested in technology that can deliver an Omni...
